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User Churn

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Churn Time:  
from 30 days ago
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Breakout
Cancellations
Unpaid
Total
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Customer Retention

Relative Absolute
Relative Absolute
Subscription Months since account creation
0 1 2 3 4 5 6 7 8 9 10 11
December 2016 24 19 79% 18 75% 16 67% 13 54% 13 54% 12 50% 11 46% 11 46% 10 42% 10 42% 10 42% 9 38%
January 2017 18 17 94% 15 83% 11 61% 8 44% 7 39% 6 33% 5 28% 5 28% 4 22% 4 22% 4 22%  
February 2017 25 25 100% 22 88% 17 68% 13 52% 10 40% 9 36% 6 24% 6 24% 5 20% 5 20%    
March 2017 18 18 100% 13 72% 9 50% 5 28% 4 22% 4 22% 3 17% 3 17% 3 17%      
April 2017 16 14 88% 14 88% 12 75% 10 63% 7 44% 8 50% 7 44% 7 44%        
May 2017 19 16 84% 13 68% 13 68% 9 47% 7 37% 7 37% 7 37%          
June 2017 15 15 100% 9 60% 8 53% 8 53% 7 47% 4 27%            
July 2017 23 23 100% 15 65% 13 57% 13 57% 11 48%              
August 2017 10 10 100% 9 90% 7 70% 7 70%                
September 2017 28 27 96% 21 75% 18 64%                  
October 2017 18 18 100% 17 94%                    
November 2017 9 9 100%                      

Plans Breakout

Other Plans

Plans

Churned Customers